CASE STUDY

Identifying Meter Malfunctions & Billing Exceptions

Context

A comprehensive strategy for identifying meter malfunctions was required to billing exceptions. A user interface was required to be built for detailed analysis of billing exceptions. Billing issues were to be addressed before end of the cycle to minimize back bills.

Resolution

Our consultants used Oracle DataRaker to integrate utility data from multiple sources to provide the utility with a complete picture of meter-to-bill processes. The tool overlays meter flag and event data and helps the utility conclude with near certainty if the meter is failing. Priorities can be defined by the end user to send issues to work flows and other operational business processes for review.

Result

Meter malfunctions were identified efficiently and comprehensively, and the meter data quality was significantly improved. Work order feeds were automated for simple exception scenarios.

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    Identifying Meter Malfunctions & Billing Exceptions

    Context

    A comprehensive strategy for identifying meter malfunctions was required to billing exceptions. A user interface was required to be built for detailed analysis of billing exceptions. Billing issues were to be addressed before end of the cycle to minimize back bills.

    Resolution

    Our consultants used Oracle DataRaker to integrate utility data from multiple sources to provide the utility with a complete picture of meter-to-bill processes. The tool overlays meter flag and event data and helps the utility conclude with near certainty if the meter is failing. Priorities can be defined by the end user to send issues to work flows and other operational business processes for review.

    Result

    Meter malfunctions were identified efficiently and comprehensively, and the meter data quality was significantly improved. Work order feeds were automated for simple exception scenarios.

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    Headquartered in New Jersey, Rang Technologies has dedicated over a decade delivering innovative solutions and best talent to help businesses get the most out of the latest technologies in their digital transformation journey. Rang Technologies has grown to become a global leader in Analytics, Data Science, Artificial Intelligence, Machine Learning, Salesforce CRM, Cloud, DevOps, Internet of Things (IoT), Cybersecurity, IT Consulting and Staffing, and Corporate Training. Our clients, which include Fortune 500 to Start-up companies, come from a wide array of industries, including pharmaceuticals, healthcare, retail, technology, BFSI, media, automobile, manufacturing, and several others. Our clients know they can rely on Rang Technologies to deliver customized and comprehensive digital solutions and talent to complement their business and technical objectives.

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